IT Infrastructure Support Services

We Excel in IT Infrastructure Support Services

At Foreignerds, we take charge of your outsourced IT infrastructure with precision, striving to modernize platforms and technologies to enhance your business’s agility and scalability through top-tier managed services.

Data Storage & Database IT Support Services

Our expertise spans cross-platform support for both cloud-based and on-premise databases, utilizing cutting-edge machine learning technologies to refine and optimize database management systems (DBMS).

Design & Implementation

Our skilled database architects deeply comprehend business requisites and infrastructure management, implementing industry best practices and standards while streamlining data flows.

Performance Enhancement

Conducting advanced database performance analysis is our forte, enabling us to pinpoint potential bottlenecks, identify SQL queries, and prioritize actions to yield tangible and measurable outcomes.

Storage Disaster Recovery

We deploy robust data backup & disaster recovery software solutions, ensuring resilient, scalable, and diligently maintained data protections for your internal systems.

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Round-the-Clock IT Infrastructure Help Desk Management

Our commitment extends to providing 24/7 support for your business user community, adeptly addressing technical requests and IT inquiries while overseeing infrastructure management through the creation and management of both onsite and remote help desk architectures.

Cloud Support Services

Ranging from management to security and optimization, we proactively manage your existing cloud infrastructures, fostering enhanced business alignment, operational efficiency, and process refinement.

Server Support Services

Our proficient server IT support specialists undertake server installations, configurations, upgrades, and other infrastructure management services, all geared towards boosting performance and reliability

Network Support Services

From strategic network design and architectural planning to audits and ongoing support, we cater to TCP/IP setup, VPSs, SANs, LAN/WAN & media integrations, and troubleshooting of network devices.

Enhance IT Operations Security & Modernization
with Foreignerds

At Foreignerds, we fortify and advance your IT operations by embracing, integrating, and implementing cutting-edge technologies to ensure your business systems remain current and secure.

IT Infrastructure Security & Modernization

We conduct comprehensive vulnerability scans and implement SSL/AES encryptions, applying top-tier server security practices across databases like SQL Server, MySQL, PostgreSQL, MongoDB, Oracle, Informix, and Db2.

File Systems & Directories

Ensuring data encryption and PCI-DSS compliance, we diligently monitor file integrity and conduct thorough server scans to detect and eradicate viruses, backdoors, rootkits, and local exploits.

Operating Systems & Software

Regular maintenance and updates for your operating systems and third-party software integrations are a fundamental part of our approach, preventing security vulnerabilities associated with outdated systems.

Firewall, IDS, & IPS

Leveraging both software and hardware firewalls, along with network-based IDS or IPS solutions, we fortify your infrastructure against potential threats, reinforced by regular audits and vulnerability scans.

Application Infrastructure Support

Our services extend to in-depth remote app performance analysis, 24/7 functional & technical app IT support, compliance assurance, and provision of secure app development platforms.

Websites & E-Commerce IT Support

Ensuring ongoing support and maintenance for your branded websites and e-commerce platforms, covering POS systems, shopping carts, inventory operations, and digital assets management.

Enterprise Infrastructure Support

Tailoring custom enterprise IT infrastructures, we streamline user management, access & security protocols, email & VoIP systems, and large-scale data migrations to bolster operational efficiency.

SMB IT Support

Crafting bespoke small-to-midsize business IT infrastructures, we facilitate seamless end-to-end communication through data sharing, document sharing, and video conferencing solutions.

Integrating IT Infrastructure Monitoring Tools

At Foreignerds, we integrate top-tier IT infrastructure monitoring solutions into your current systems, ensuring the continual health and robustness of databases, servers, applications, and resources.

SolarWinds

We harness the robust capabilities of SolarWinds, encompassing server & application monitoring, database performance analysis tools, and network configuration management tools.

PRTG

Leveraging PRTG, we oversee business systems, devices, and applications within your existing IT infrastructures, offering optimized control, visibility, and enhanced security.

DataDog

By integrating DataDog, we achieve comprehensive visibility into infrastructure management performance, requiring minimal maintenance, seamless deployment, and extensive coverage.

Zabbix

Implementing Zabbix enables us to optimize network, server, cloud, application, and business services monitoring, aiding in problem detection, security enhancement, and effective remediation.

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Faq

What are IT Infrastructure Support Services?
IT Infrastructure Support Services encompass a range of solutions aimed at managing and maintaining an organization's technological backbone. It includes managing servers, networks, databases, cloud services, security measures, and more.
What services are typically included in IT Infrastructure Support?
These services typically cover network management, server maintenance, database administration, cloud management, cybersecurity, backup solutions, disaster recovery, and technical support.
How can IT Infrastructure Support benefit my business?
Effective IT Infrastructure Support ensures optimal functioning of your systems, reduces downtime, enhances security, enables scalability, improves productivity, and supports business continuity.
What types of businesses can benefit from IT Infrastructure Support Services?
Businesses of all sizes, from startups to large enterprises, can benefit. Any organization relying on technology for operations requires robust IT Infrastructure Support to ensure smooth functioning.
How does IT Infrastructure Support handle security concerns?
It involves implementing security measures like firewalls, encryption, regular updates, vulnerability assessments, and monitoring to safeguard systems from cyber threats.
What role does IT Infrastructure Support play in cloud services?
IT Infrastructure Support involves managing and optimizing cloud infrastructure, ensuring smooth operation, security, scalability, and cost-efficiency in cloud-based services.
Can IT Infrastructure Support Services help with data backup and recovery?
Yes, these services include setting up backup systems, regular data backups, and creating robust disaster recovery plans to minimize data loss and downtime in case of emergencies.
What steps are taken in IT Infrastructure Support for server maintenance?
Server maintenance involves routine checks, updates, patch management, performance monitoring, troubleshooting, and ensuring optimal server performance and reliability.
How does IT Infrastructure Support assist with network management?
It includes managing network configurations, monitoring network performance, ensuring connectivity, optimizing network resources, and addressing any network-related issues.
What methods are used in IT Infrastructure Support for technical issue resolution?
Support services include a help desk, ticketing systems, remote assistance, on-site visits, and proactive monitoring to address and resolve technical issues swiftly.
How are upgrades and updates managed in IT Infrastructure Support Services?
Regular updates, upgrades, and patch management are part of the support process to ensure that systems and software are up-to-date and secure.
Can IT Infrastructure Support Services assist in complying with industry regulations?
Yes, these services ensure that the IT infrastructure meets industry standards and compliance requirements by implementing necessary measures and controls.
How does IT Infrastructure Support cater to remote work environments?
It involves setting up secure remote access, managing VPNs, ensuring connectivity, providing remote support, and implementing policies to secure remote work setups.
What measures are taken to ensure business continuity in IT Infrastructure Support?
Disaster recovery planning, backup solutions, redundancy in systems, and implementing resilient technologies are crucial for ensuring business continuity.
How can I choose the right IT Infrastructure Support Services for my business?
Consider factors like scalability, experience, service level agreements, cybersecurity measures, compliance adherence, cost-effectiveness, and the provider's track record while selecting the service that aligns with your business needs.